FAQ
Accessible Window Cleaning Frequently Asked Questions
What does the Balcony Cleaning Service Include?
Balcony cleaning typically includes pressure washing or deep scrubbing the balcony floor, removing dirt buildup, cleaning railings and glass panels, and removing mold, mildew, moss, or pigeon droppings. At Basilio we provide professional balcony detailing and deep cleaning for condo balconies across the GTA to restore outdoor spaces and make them usable again.
The balcony deep clean covers: walls, floor, railings, balcony windows exterior, frames, balcony doors ( exterior). Service is estimated to take 1-3 hours. The only thing not included is ceilings because water retention would not be possible.
How much does balcony cleaning cost in the GTA?
The cost of balcony cleaning in the GTA depends on the balcony size. In exteme cases, balconies with heavy dirt, mold, or pigeon droppings may require service addons.
Do I need to notify Strata or neighbors?
No, we specialize in Strata Compliant cleaning so there is no impact to neighbors or Strata. Just book an appointment and be amazed with the results.
Do I need to remove items and balcony furnitures?
We kindly ask that items be removed from the balcony prior to our arrival, if you wish to clean certain items, you can include the service from the add-on section depending on the quantity/scope.
Is Junk Removal services offered?
Yes, if your balcony has items that you would like to be removed (popular for staging balcony cleans), we can bundle that service with the deep clean. The cost will be dependent of quantity and labour involved.
What does the crew need from the client?
A clear path from the entrance of the unit to the balcony and another path from the balcony to a bathroom. The bathroom access grants water access for the pressure washer and access to dispose of dirty water.
The crew will be arriving with a cart with equipment so the space near the balcony doors also needs to be cleared.
Do I need to be home during the service?
That’s entirely up to you! The crew just needs access to enter the unit. Some clients choose to let the crew in, leave for 1-3 hours and return when the service is completed.
How and when do I pay for the service?
No upfront payment. You only pay when the job is done right. Trusted by clients across Toronto.
Do you clean patio furniture on balconies?
Yes. In addition to balcony cleaning, we offer patio furniture cleaning as a service add-on so clients can fully enjoy their outdoor space.
Do you clean balcony floorboards?
Yes. Many balconies have removable floorboards or deck tiles that trap dirt underneath. Our service can remove debris and clean the surface beneath as a service addon.
Do you remove moss from balconies?
Yes. Moss can grow on balcony surfaces. Basilio Services removes moss and organic growth during our balcony deep cleaning process.
Can you clean balcony drains?
Balcony drains often clog with leaves and dirt. Cleaning them helps prevent water buildup during rain, we make sure debris don't block your balcony drain.
General Questions
How often should you clean a condo balcony?
Most condo balconies should be professionally cleaned once or twice per year. In the GTA , dirt can build up quickly if balconies are not maintained regularly.
How do you remove pigeon droppings from a balcony?
Pigeon droppings are best removed with professional cleaning methods that sanitize the surface and prevent stains. Basilio Services specializes in pigeon dropping removal from condo balconies in the GTA
Can you clean years of dirt buildup from a balcony?
Yes. Many clients contact Basilio Services when balconies have 5–10 years of dirt and grime buildup. Our balcony deep cleaning service removes embedded dirt and restores the surface.
How do you clean balcony tiles?
Balcony tile cleaning typically involves pressure washing or deep scrubbing to remove dirt trapped in grout lines. Professional balcony cleaners ensure tiles are cleaned without damaging the surface.
How do you clean balcony glass railings?
Glass railings require careful cleaning to remove water stains, dust, and buildup. Professional balcony cleaning services clean both the glass panels and surrounding railings.
Should you clean your balcony before selling a condo?
Yes. A clean balcony can significantly improve the appearance of a condo during showings. Many realtors recommend balcony deep cleaning before listing a property to improve staging and listing photos.
Do realtors recommend balcony cleaning before staging?
Realtors often recommend balcony cleaning to ensure the outdoor space looks appealing in listing photos. A clean balcony helps buyers imagine using the space.
Do you offer move-in or move-out balcony cleaning?
Yes. Basilio Services offers move-in and move-out balcony cleaning.
Can a dirty balcony affect condo value?
While a dirty balcony may not change the property value, it can negatively impact the buyer’s impression during showings.
Is balcony cleaning allowed in condo buildings?
Most strata councils allow balcony cleaning as long as water runoff is controlled and the building’s rules are followed.
Do you follow strata regulations when cleaning balconies?
Yes. Professional balcony cleaning services like Basilio Services follow strata rules and ensure cleaning methods do not damage the building or disturb neighbors.
Where does the dirty water go during balcony cleaning?
During balcony cleaning, wastewater is controlled and may be disposed of responsibly in the client’s toilet and cleaned afterwards.
Location Questions
Do you offer balcony cleaning in the Toronto?
Yes. Basilio Services provides professional balcony cleaning services across the GTA.
Do you clean condo balconies in Ontario?
Yes. We serve clients throughout the region including: Mississauga, Brampton, Oakville, Vaughan, Toronto, Richmond Hill, Markham and more.
What areas do you service for balcony cleaning?
Basilio Services provides balcony cleaning services for condo owners, tenants, realtors, and property managers throughout the GTA.
